Exchange Server 2010: Improvements for ActiveSync and Outlook Mobile

In Exchange 2010, the mail server of the Office suite, ActiveSync function receives several enhancements.

First there is the possibility of establishing a list of terminals allowed or blocked. The updates for Outlook Mobile will be able to push from Windows Mobile 6.1, and therefore its replacement.

Most interesting is that the Exchange server can actually push out a new version of Outlook over the air to Windows Mobile 6.1, meaning older devices wont be left out of the party.

Other useful features are SMS sync and the ability to send SMS messages from Outlook, threaded e-mail views, streaming and transcription of voice mail, and free and busy status views.

Manageability of mobile devices have also been improved, with the ability to blacklist devices and block whole classes of devices, meaning insecure backdoor devices like the iPhone 3G can be stopped even before they log on to the network.

Simplification

Outlook Mobile rightly regard, the presentation of emails has been very careful in order to gain clarity. It may for example distinguish between messages that have been answered and that was followed. Nicknames linked to addresses are allowed to simplify shipments to recipients with whom one is most often. Voice mails are no longer presented as links to download, just start playing.

They are transcribed directly in the message body for a more discreet.

How to back up e-mail to an online account

I blogged about Gmail's new feature that helps you migrate from other Web-based e-mail services to Gmail and I have received a lot of e-mails asking if there's a way to back up an offline POP3 e-mail archive to an online e-mail service.

The answer is yes, but depending on what e-mail clients you use, it can require a fair amount of work. If you're using Outlook Express, for example, it's fairly easy. If you use Thunderbird, however, there will be a few extra steps.

First, you will need a Hotmail account, if you don't yet have one; it's free to sign up. After that, download and use Windows Live Mail to connect with the Hotmail account. This process is pretty straightforward.

Windows Live Mail synchronizes with your Hotmail account, which means all the e-mails you have downloaded to your computer will remain on the Hotmail server and be available for you to view using a Web browser.

Apart from Hotmail.com and Live.com e-mail accounts, Windows Live Mail can also handle other types of accounts, including POP3. When you have multiple e-mail accounts with Windows Live Mail, each account will have a separate set of "Inbox," "Sent Items," "Drafts," and so on, as well as other user-created folders.

If you want to upload an existing Outlook Express e-mail archive to your Hotmail account, first run Windows Live Mail and import your Outlook Express messages. (To do this, press Alt-F then choose "Import" on the menu). Once the import process is done, create a new folder within your Hotmail account and name it, say, "POP3 backup." You can create different folders for different groups of e-mails. After that, you can drag and drop or copy messages from the POP3 import into these new folders.

Now all you need to do is sync the Hotmail account and voila! You will see those added folders and e-mails you've just imported on the Hotmail server. This means you can access them wherever you are via a browser and they are saved in Hotmail server.

The sync process can take a long time if you have a big POP3 archive (and a slow connection), and, of course, you can't sync any archive larger than the space allowed by Hotmail, which is 5GB.

If you use Outlook, you can first use Outlook Express to import Outlook's archive before doing the process. Basically, you can use Outlook Express as the intermediary for the import process.

For ThunderBird users, you can use the eml2mbox function of this free conversion tool called IMAPSize to convert Thunderbird's e-mail archive into Outlook Express' format.

Of course, once you have those e-mails in a Hotmail account, you can always import them into Gmail by using the new migration tool. It's good to keep data at multiple places anyway.

Internet explorer password

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iYogi Acquires Clean Machine Inc.

Larry Gordon, Founder of Clean Machine appointed as President Global Channel Sales at iYogi

New York, NY, May 11th, 2009 : iYogi, a global direct to consumer and small business remote technical support provider, today announced it’s acquisition of Clean Machine Inc, a provider of remotely administered PC security and performance management services. Clean Machine will operate as a separate brand under the iYogi services umbrella along with the recently lunched Support Dock (www.supportdock.com) and its comprehensive range of 24/7 technical support services for computers, printers, MP3 players, digital camera, routers, servers and more than 100 software applications. Larry Gordon, Founder of Clean Machine is appointed as the President of Global Channel Sales for iYogi.

iYogi will integrate technology and innovation that Clean Machine Inc. has developed for delivering an enhanced service experience by proactively managing the health and security for PC's and Apple Computers. This acquisition also broadens iYogi's access to key markets through Clean Machine's existing partnerships. Larry Gordon's past experience and successful track record will accelerate iYogi's expansion through his focus on global alliances.
Commenting on the acquisition of Clean Machine Inc., Uday Challu, CEO & Co-founder of iYogi, said,

"This acquisition will help iYogi to enhance our customer experience and extend our market reach to the millions of consumers that are challenged by the increasingly complex technology environment. Clean Machine's proactive maintenance and management of PCs in home and small business environment will be our launch platform for building the next generation of managed services for consumers."

"We are delighted to have Larry spearheading partnerships and global alliances for iYogi. His incredible experience in marketing, sales and building global alliances will help forge partnerships with retailers, multiple service operators, software publishers, original equipment manufacturers (OEM) and other such companies that are at the frontlines for managing tech support issues for consumers and small businesses",

added Challu.

With more than 20 years of experience, Larry Gordon has played a variety of strategic roles in marketing, sales and building alliances. Larry was the Executive Vice President at Capgemini and Kanbay. He was also VP of Global Marketing for Cognizant (Nasdaq: CTSH), a leader in global IT services and Director of Marketing for New York based Information Builders.

"I am excited to join a company that shares a common mission to Clean Machine in creating a global brand for delivering the best technical support to consumers and small businesses. We also share a common approach of utilizing highly skilled talent with leading edge tools, thereby delivering services at incredible price-points, with high margins for our partners",

said Larry Gordon, the newly appointed President of Global Channel Sales at iYogi.

ABOUT IYOGI

Headquartered in Gurgaon, India with offices in New York, USA, iYogi provides personalized computer support for consumers and small businesses in United States, United Kingdom, Canada and Australia. IYogi's 24/7 phone and remote technical assistance, spans across a comprehensive range of technologies we use every day from a wide range of vendors. Utilizing its proprietary technology iMantra , and highly qualified technicians, iYogi delivers amongst the highest benchmarks for resolution and customer satisfaction. iYogi is privately held and funded by SAP Ventures, Canaan Partners, and SVB India Capital Partners. iYogi was recently awarded the Red Herring Global 100 Award, recognizing it as one of the 100 most innovative private companies driving the future of technology. For more information on iYogi and a detailed list of technologies supported, visit: www.iyogi.net.

ABOUT CLEAN MACHINE

Clean Machine Inc. is a NJ-based and incorporated company that helps consumers and small business owners easily manage and protect their computing environments safely and cost effectively. The company is has a unique, powerful and inexpensive PC concierge service. Specifically, each customer is assigned a highly-trained tech concierge who remotely examines their computer system on a scheduled and very secure basis. The PC concierge will immediately fix software-based problems and prevent new threats to the customer's computing environment including offensive pop-ups, browser redirects and slow performance, and then provides a detailed report. Clean Machine's proprietary Radar(TM) technology (Remote Access Detection Audit and Repair) allows its expert technicians to remotely resolve any problems, eliminating the need for customers to go through the frustrating process of speaking with a tech support expert, and still having to do the work themselves. In other words, the Clean Machine PC concierges do it all. For more information on Clean Machine please visit www.pccleanmachine.com.

Award Recognizes the 100 “Most Promising” Asian Companies Driving the Future of Technology

Silicon Valley, CA, Dec 9th, 2008— Red Herring today announced that iYogi is a winner of the Red Herring 100 Award, a selection of the 100 most innovative private technology companies based in Asia.

IYogi delivers technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India with more than 50,000 customers. The company offers consumers an unlimited, annual subscription service for $119.99 per desktop that includes support for a wide range of technologies, including PC hardware, Microsoft Products Support, Windows Operating systems, Computer Support, Software applications, MP3 players, Networking devices, Digital camera, Printers and scanners etc.

The Red Herring editorial board diligently surveyed the entrepreneurial scene throughout Asia and identified the top 100 out of more than 1,000 closely evaluated companies that are leading the next wave of innovation.

“Our winners and Finalists demonstrate that Asia is increasingly becoming a leader in innovation, contrary to common stereotypes", said Joel Dreyfuss, editor-in-chief of Red Herring. " It was tough to choose just the top 100 finalists from such a large list of excellent contenders, and we are very happy with the quality of the companies we selected as finalists."

“We believe consumers and small business owners should have low-cost access to the highest quality support available on the planet", said Uday Challu, CEO of iYogi. “We are thrilled that our innovative approach to solving everyday technology problems for consumers and our managed services for small businesses has been recognized by Red Herring’s keen-eyed leadership. We are continuously innovating in adding new services that includes PC recovery, anti-virus, anti-spyware, data back-up and PC optimization in providing the best tech support experience for our customers”, adds Uday.

The 100 winning companies have been announced at the Red Herring Asia event in Hong Kong. The CEOs of the winning start ups presented their innovative ideas and technologies to an audience of leading entrepreneurs, financiers, and corporate strategists at the event at the Hong Kong, JW Marriott Hotel earlier this week.

About iYogi

iYogi is the first direct-to-consumer and small business technical support service from India. Providing an annual unlimited subscription to technical support, iYogi now boasts of more than 50,000 customers. The company employs 600 professionals servicing customers in the US, UK, Canada, Australia and fast expanding to 12 new geographies across the globe. iYogi’s resolution rate of 87 percent and customer satisfaction rate of 93 percent are amongst the highest published benchmarks in the industry. For further information, please visit www.iyogi.net.

iYogi Contact

Vishal Dhar

President Marketing, iYogi Inc.

Phone: 212 229 0901

Email: vishal@iyogi.net